LOTUSCONSULTANCY SERVICES 83379 42233

Annual Maintenance Contract

One yearly charge covering day-to-day CDCMS support for your distributorship — no per-visit or per-ticket billing.

Scope of Services

What the AMC covers

Lotus Consultancy Services provides end-to-end assistance on CDCMS operations — keeping the system running, the data current, and the paperwork ready for whoever asks to see it.

  • Daily operational support for CDCMS-related activities
  • Error identification and resolution in CDCMS
  • Support on other portals — Ujjwala Portal, Sales Portal, MI Portal and others
  • Guidance on HPCL circulars and system updates
  • Support during audits and inspections
  • Remote and on-call assistance as required
  • Training for new showroom staff

सीडीसीएमएस की हर समस्या का समाधान — एक कॉल पर।

Commercial Terms

Per Distributorship

One yearly charge covers the full scope of support listed here — no per-visit or per-ticket billing.

CDCMS Support Services — annual₹6,000.00
GST @ 18%₹1,080.00
Total payable / year₹7,080
Billing cycle
Yearly
Payment mode
Direct payment to
Lotus Consultancy Services
Coverage
Remote & on-call
Start the AMC
Getting Started

How to start

Call or write to us

Tell us your distributorship name and what is currently pending. We will confirm straight away whether it is covered.

Onboarding and clean-up

We review the state of your CDCMS and the other portals, clear the backlog of pending and errored items, and introduce ourselves to your showroom staff.

Ongoing support, billed yearly

Daily operational support, help whenever you call, and cover through audits and system changes — on one annual charge of ₹7,080 including GST.

Questions

Frequently asked

What exactly does the ₹7,080 cover?
The full scope listed above, for one distributorship, for one year: daily CDCMS operational support, error resolution, help across the Ujjwala, Sales and MI portals, guidance on HPCL circulars, support during audits and inspections, remote and on-call assistance, and training for new showroom staff. There is no per-visit or per-ticket charge on top.
Is the amount per year or per month?
Per year. ₹6,000 plus 18% GST comes to ₹7,080, billed yearly per distributorship, paid directly to Lotus Consultancy Services.
Do you visit the showroom?
The AMC covers remote and on-call assistance, which handles the large majority of CDCMS work. Where a visit is genuinely needed, talk to us and we will tell you what is possible for your location.
What if a new staff member joins the showroom?
Training for new showroom staff is included. We take them through the CDCMS routine properly the first time, so your desk is not the fallback every time someone is unsure.
How quickly do you respond?
Our support desk runs seven days a week. Call or send a WhatsApp message and we will pick up your issue the same working day.
Which portals besides CDCMS do you support?
Ujjwala Portal, Sales Portal and MI Portal are covered under the same AMC, so nothing falls between systems.

Ready to put your CDCMS work on one annual contract?

Call us with your distributorship name and we will get you started — usually the same day.

Request a Call Back Call 83379 42233
Call Now WhatsApp